Sticky Creations - Frequently Asked Questions
General Questions
- What kind of vinyl do you use for your graphics?
- Do your graphics apply to the outside or inside of the window?
- Can I apply these graphics to automotive paint?
- Do your graphics affect the rear defroster?
- What color shows up best on windows? Tinted windows?
- Do car washes affect the sticker?
- Can I use an ice scraper on my decal?
- What affect do wipers have on the graphic?
- I would like to see what my custom graphic will look like, do you send proofs?
- How many letters fit on your text tribal designs?
- Do your graphics come in other sizes?
- How do I remove decals on a window?
- How do I remove decals that are applied to automotive paint?
Shipping - Returns
- How long does it take before you ship out my order?
- How long does delivery take? Domestic
- How long does delivery take? International
- Do you accept returns?
General Questions
What kind of vinyl do you use to make these graphics?
We use Avery A9 and 3M premium automotive grade cast vinyl, Avery Cast 900 for metallic colors. Cast vinyl has a thickness of 2 mil. - glossy surface - high tack adhesive - resistant to cracking and fading - will last much longer than calendered vinyl. Premium cast vinyl is ideal for long term applications and will hold up much better to the elements. Can be applied to vehicles and boats.
We do not use intermediate calendered vinyl like many other companies do. There is intermediate vinyl which is rated for outdoor applications, but not recommended for automotive use. Intermediate calendered vinyl is thicker which tends to shrink and crack in a shorter period of time. Be cautious when buying vehicle graphics, ask if they use calendered or cast vinyl. Calendered vinyl is good for short term and indoor use.
Do your graphics apply to the outside or inside of the window?
Our graphics are applied to the outside, but can also be applied to the inside of a window. If you purchased a graphic from us which has lettering, let us know you prefer to apply it to the inside of the window and we can reverse cut the design so it will read normal from the outside. Other designs which have no lettering can be applied to the inside or outside. The graphic will show up better on the outside. If your windows are tinted and you apply on the inside the graphic will not show up.
Can I apply these graphics to automotive paint?
Yes. We use premium automotive grade cast vinyl. We do not use intermediate calendered vinyl.
Do your graphics affect the rear defroster?
No. The defroster does not get hot enough to affect the graphic.
What color shows up best on windows? Tinted windows?
Lighter colors tend to show up better on tinted and non tinted windows. For example white, silver metallic, light gold metallic, yellow, pink. Lighter colors can be seen from further distances than darker colors. You might not want the graphic to stand out as much, the darker colors are ideal.
Do car washes affect the sticker?
If applied correctly our graphics hold up very well to automatic or manual car washes. Graphic can be washed and wiped dry. We don't recommend pointing a high pressure nozzle at the graphic for long, as this may cause the graphic to lift or break pieces off.
Can I use an ice scraper on my decal?
Not a good idea. An ice scraper will break pieces of the graphic off. Scrape around it and use your defroster.
What affect do wipers have on the graphic?
Newer wiper blades are soft and really don't affect the graphic. Old dry wiper blades can scratch or lift the edges of the vinyl graphic.
I would like to see what my custom graphic will look like, do you send proofs?
Yes. Let us know the design# and text and we can send you a sample proof to your email.
How many letters fit on your text tribal designs?
Let us know the design# and text, we can let you know if it can be done. Too many letters will make the text look squished together. We can send a sample proof to your email.
Do your graphics come in other sizes?
We can make most of our graphics in other sizes. Let us know the graphic and size you are interested in and we can let you know if it can be done. Price will change depending on size.
How do I remove decals on a window?
Soapy water and a new razor blade work well to remove graphics from windows or mirrors (Do not use this method on painted surfaces). Or use a hairdryer to warm up the surface and use your fingernails to lift the graphic. If adhesive residue is left on the surface, use an adhesive remover to clean.
How do I remove decals that are applied to automotive paint?
Use a hairdryer to warm up the surface and use fingernails to lift the graphic slowly (do not over heat). Heat guns may also be used but be very careful not to over heat the surface, it will burn your paint. Any adhesive residue left behind can be cleaned with an adhesive remover. Car polish can then be used to clean the painted surface. If you are removing large side graphics from a vehicle we recomend you use a vinyl removal disc tool, which you can find at most automotive paint supply stores.
Shipping - Returns
How long does it take before you ship out my order?
We custom make all of our orders and usually ship within 1-4 business days after payment has been received. Most of our auctions include choices for color, design and/or text. Please read auction details and provide us with your choice options available. If we do not receive your info, we can not ship your order.
How long does delivery take? Domestic
We ship with USPS, first class. Delivery usually takes 2-5 business days.
How long does delivery take? International
We ship with USPS first class international. Delivery to Canada usually takes 5-8 business days, delivery to other countries usually takes 6-10 business days. Note: If customs holds a package, it can take up to a month for delivery. We have no control over this and are not responsible for late deliveries.
We will replace or exchange:
- Typographical errors made by Sticky Creations.
- Orders which are sent the wrong size and/or color by Sticky Creations.
We may ask you to send us a digital picture of the item.
Due to the nature of this product we do not accept returns on custom made orders. Please take special care to select proper design and/or color. (For "Your Text Designs" double check spelling). Measure your application to see if the item your are purchasing will fit.
Sticky Creations is not responsible for:
- Typographical errors made by the customer.
- Wrong size and/or color choice made by the customer.
- Improper installations or mishaps made by the customer or third parties.
- Damage caused by shipping.
- Lost or stolen packages.
If you have any questions feel free to contact us.
